Brand building
glossary

Question

A consistent customer experience across multiple channels, online and offline. Websites, apps and retail spaces offering a uniform experience amplifies the effectiveness of the branding and reduces the leverage of the channel.

Accepted Answer

A consistent customer experience across multiple channels, online and offline. Websites, apps and retail spaces offering a uniform experience amplifies the effectiveness of the branding and reduces the leverage of the channel.

Brand building
glossary

omnichannel

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Brand building glossary

omnichannel

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Brand building
glossary