GOODS-CO is a one-stop digital resources matching platform from St. James’ Settlement. Users can donate unwanted goods, which are distributed to NGOs for allocation to needy people.
The NGO engaged Stepworks to join the development team in creating the brand, app and launch campaign.
Project deliverables ranged from brand strategy, key messages and logo development, to launch and outreach campaign items, including eDM, posters, a backdrop and videos. Stepworks also designed the GOODS-CO app interface.
Productive teamwork – To ensure the success of the project, Stepworks cooperated with multiple vendor partners to ensure brand consistency and digital efficiency.
On-schedule launch – Strong teamwork and open communication enabled the GOODS-CO platform to launch on schedule with maximum impact.
Development toolkit – The project empowered the GOODS-CO team with the resources necessary to continue growing the brand.
GOODS-CO comprises a public-facing app, a channel for businesses to share goods, and a pathway for NGOs, and people, to receive and distribute goods.
As a digital-first initiative, it was important that GOODS-CO was presented consistently in various channels.
To achieve the cohesion required, the Stepworks team applied a brand-led process, and guided the development of the brand across all its assets.
Successful outcomes – GOODS-CO signed up nearly 200 NGOs to participate in the platform after its launch. In its first eight months it facilitated nearly 500,000 transactions, each of which saved the receiver over HK$1,100 – producing around HKD0.5billion of value.
Efficient use of resources – A careful scoping and discovery phase supported an effective collaboration between the parties involved.
Productive partnership – The diverse teams involved in the project quickly established a rapport and worked together to address the challenges and opportunities.